ENPS Support

Got a question about ENPS? Top-quality support is available 24x7 to authorized ENPS Superusers both online and on the phone.

For immediate telephone support, have your designated Superusers call the 24-hour ENPS Support Hotline number provided during your ENPS installation. Our staff of highly-trained support specialists in Washington and London are standing by to help.

For less urgent concerns, to suggest new features for future versions of ENPS, or to reach out to the entire worldwide ENPS community, post a message on one of the ENPS Support forums.

ENPS Training

Want to learn more about ENPS? Train new staffers? The ENPS Online Training Center has all the tools you need to get the most out of your newsroom system.

Our detailed Training Program includes more than a dozen courses designed to help you teach anyone in the newsroom exactly what they need to know about ENPS based on their job function. We can even help you design your own customized courses tailored to how your newsroom operates.

Or, if you’re looking for something with a little more flash, try our state-of-the-art Interactive Training Program, packed with dozens of sit-back-and-learn lessons covering nearly every aspect of ENPS, and customized courses targeted at nearly everyone in the newsroom. This new training tool can have virtually anyone up and running in ENPS in just a couple of hours! (NOTE: Requires the free Flash player.)

Current ENPS sites can also request a free copy of our Interactive Training Program on CD-ROM by clicking here.